Duality Dungeon
This service is for the completion of the Season 17 dungeon, an activity exclusive to Witch Queen. This is a great service for those looking to get new armor and high level, pinnacle drops featuring Dungeon-exclusive weapons.
Options
Normal Completion
From a normal completion you will earn standard rolls of weapons and armor from the Dungeon loot tables. All runs include the secret chests (looted once per week per character). If you are looking for Farming services for weapons and armor that you have ALREADY unlocked, please see our Duality Farming service!
Master Completion (1821+ only)
From a Master completion you will earn two/double drops from each encounter; armor from Master drops with an additional mod slot so you can equip more than the standard number of mods called Artifice. All runs include the secret chests (looted once per week per character)
Solo and Solo Flawless Completion (1750+ only)
Loadout Requirements:
- must be flexible for us to have access/run any of your 3 classes
- 90+ resilience build/armor
- unlocked seasonal artifact mods (minimum of 2 in the final column)
If your account is not equipped to complete a solo flawless or solo, we reserve the right to cancel and refund or delay your order until you are equipped for the activity.
Requirements
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You must own the Witch Queen DLC / WQ Dungeon Key
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You must be at least 1600+ light level for Legend/Normal and 1821+ for Master. For solo and solo flawless, you must be 1770+
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Have any questions that aren't answered here or on our FAQ page? Please contact us via methods found on the "Contact" page!
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The MC Process
Place Your Order
The first step is simple: place your order. Select from our hundreds of services on a specific service page with the options available.
If there's a service you need, options you don't see on the page, or you're unsure of what to choose, do not hesitate to reach out and our team will be happy to assist!
Don't forget to sign up for your free VIG Rewards from the get-go - start earning those points immediately and start savings!
The MC Process
Enter Our Queues
Once your order is placed, you will enter into your platform-specific queue. We have teams dedicated to each platform. Additionally, we have both Fast Track and Standard queues; Fast Track prioritizes your order so that it is pushed above Standard (or non-Fast Track) queue. Generally, Fast Track orders are started within 24-36 hours of purchase; Standard orders are started within 48 hours of purchase.
Oftentimes, completion time is much sooner than the timeframe listed above - completion times are highly dependent on order volume.
The MC Process
Order Assigned
Once one of our team members has a team ready, your order will be assigned to one of our pros. This sherpa/team member is the only person who has access to your order information, which is another layer of our security measures.
Once your order is assigned or picked up by our team, we move to step 4.
The MC Process
Receive Login Warning
10 to 15 minutes prior to your order beginning, you will receive a login warning via your preferred method of contact (email, text if located in the US or Canada, Facebook Messenger, Instagram, etc.). You are always welcome to include in your order notes your preferred method of contact; if nothing is specified, we will default to either email or text - whichever you checked out with.
Upon logging in, our standard practice is to set your account to appear offline.
The MC Process
The Quick Wait
Once our team has successfully logged in, you MUST remain off of your account until we have notified you that we have completed your service. If you login while we are active/in an activity, it will boot us from your account.
As we complete your service, you are welcome to ask for us updates, check progress via tracker apps, or hang out. Our teams are pros, so completion times are truly the quickest in the industry (check out our reviews if you don't believe me).
The MC Process
Receive Completion Notification
Once our team has completed your service, we will:
1. Create a hand-written drop list of loot received during the service
2. If applicable, set any game settings back to how you had them prior to us logging in
3. Notify you that we are logged off, send your drop list, and a thank you directly from our admin team!
We are always happy to answer any questions following your service.